30-Day Refund Policy
A quick word to to say relax, and order with confidence. You may have discovered Absolutely Buzzing online via a mobile (yes, we are British but we'll call it a cell if you prefer), a tablet or even a laptop or a desktop. These are simply just the devices we all use to connect people, yes people! And people is what it's all about, hopefully happy people. So if you are in anyway unhappy about your purchase simply get in touch, explain the situation and we will do our best to help. If you are not happy with your purchase then we are not either. Happy customers will means we are happy too and then we can all radiate a bit of positivity in a complicated world. All we ask is that you are pragmatic and fair too. At the moment Covid 19 does have the potential to cause extra delays particularly with deliveries, however so far we have been exceptionally lucky. The laws of average do suggest at some point we may not always be so fortunate, but at least it's very rare. Below is the more official sounding bit, repeat just communicate with us if an issue arises and we will respond as best as we can.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
If you wish to return or exchange an item, please email us on firstname.lastname@example.org